Our service area is restricted to Broken Arrow residents, however referrals from other human service agencies will be considered whenever possible.

Assisting families in times of emergency and crisis is a commitment Broken Arrow Neighbors (BAN) has made to the community we serve. If you are in need, please contact us. We will review your individual situation and see what we can do to help.

* Please note that all totals on this page reflect 2016 figures.


Client Accountability

Our bylaws state that each client must provide specific documentation to receive assistance. This documentation must be updated every 3 months.

Client files are set up in the name of the householder.  However, documentation is required for every person in the household:  

Required documentation – for each adult in household (including children in the home that are 18 or older):

– Current* proof of address (current utility bill or legal/dated mail)
– Valid Driver’s License or Photo ID
– Current* proof of income (bank statements or pay stub)
– Award letters for any form of government assistance (including, but not limited to: Unemployment Compensation, Workman’s Compensation, Food Stamps/SNAP, Disability, Social Security, Medicaid, Medicare, SoonerCare, Heartland and TANF)**

Required documentation – for each child in household:

– Copy of birth certificates (or immunization records)

* (Within 3 months of actual date)
** A copy of awards/benefits letters may be obtained by contacting DHS at 1-877-653-4798.


Direct Services

Our clients find themselves in temporary need of food and access to other services to maintain a minimal standard of living. Monthly allotments are provided to eligible clients on a case-by-case basis. Special needs are met during the holidays with food baskets and gifts. We were able to fulfill requests for assistance to 13,110 individuals.


Food Pantry

We have a client-choice food pantry to help families who are struggling with food insecurity.

4,529 families (10,889 individuals) received 234,275 food items.




Medical Clinic

Broken Arrow Neighbors’ Medical Clinic has now provided more than 30 years of service to Broken Arrow and surrounding communities and is supported by volunteer physicians, pharmacists and nurses. The number of uninsured residents in Oklahoma continues to skyrocket and an unplanned medical situation can jeopardize a family’s delicate balance creating a crisis situation. Our volunteer physicians were able to provide care in our free clinic to 400 patients.

Available every Monday at 5:30 pm (EXCEPT the 3rd and 5th Monday of each month).
***Please call ahead to confirm clinic is open. (918-251-7781)***


legalpicLegal Clinic

BAN offers a Legal Clinic bi-weekly where free legal assistance and advice is provided to Tulsa County residents.

Available on the 1st and 3rd Mondays of each month at 5:30 pm.
***Please call ahead to confirm clinic is open (918-251-7781)***


Outreach Services

Broken Arrow Neighbors’ Outreach Services encompass a wide range of diverse support to five (5) area apartment complexes.

For more information, please click here or contact Megan Wilhite, Outreach Coordinator).


Limited Financial Assistance

The working poor, underemployed and unemployed need temporary financial assistance for rent, utilities and emergency needs to maintain their fragile standard of living. Crisis and unplanned financial emergencies can jeopardize a family’s ability to provide basic needs such as food, utilities and shelter.  This year, client requests were much greater than our resources, however BAN was able to grant temporary loans to 1,295 clients. All loans are to be repaid when possible – encouraging client accountability and allowing Broken Arrow Neighbors more opportunities to ‘pay it forward’. (Eviction and disconnect notices are required).  In most cases, a promissory note will be offered first, and client will need to seek additional assistance from other agencies in order to fulfill the entire payment needed.

Utility Assistance ………….. 359 families

Rent Assistance……………. 92 families



 Other Services

Individuals for WIC (Women, Infants & Children)

 * School Supplies * Holiday Assistance * Dental Clinic